Menu
Website Care Plans
Let us take care of your website, so you don't have to.
TIER 1
Basic Website Support
$
49
99
Per Month -
CMS Version Updates
-
Plugin and/or Component Updates
-
Monthly Offsite Backups
-
Security Monitoring
-
Uptime Monitoring
-
Email Support
SUBSCRIBE
Cancel Anytime
TIER 2
Priority Website Support
$
99
99
Per Month -
Everything From Tier 1
-
Client Requested Content Updates
-
Product Additions (Ecommerce Sites)
-
Daily Offsite Backups
-
Email Support
-
SEO (Search Engine Optimization)
-
Malware Prevention / Firewall
-
Bug / Software Fixes
SUBSCRIBE
Cancel Anytime
Popular
TIER 3
Professional Website Support & Content Creation
$
199
99
Per Month -
Everything from Tiers 1 and 2
-
New Page Additions
-
Website Related Graphic Design
-
Image Resizing
-
Website Recovery
-
Phone & Email Support
SUBSCRIBE
Cancel Anytime
Plan Feature Descriptions & Details
CMS VERSION UPDATES (TIERS 1, 2 & 3)
Every content management system Like Joomla, WordPress and others have continuous version updates in order to fix bugs, protect from security threats and to improve the overall functionality of your website. It is vital to stay up-to-date. With all of our website care plans we take care of these important updates for you.
PLUGIN & COMPONENT UPDATES (TIERS 1, 2 & 3)
Content management systems like WordPress and Joomla use various plugins and components to implement website functionality. These plugins have to be continually updated for improvements and security. Plugins and components that are allowed to become outdated pose a serious security risk to your website as well as other websites on the same server.
OFFSITE BACKUPS (TIERS 1, 2 & 3)
Having a backup of your website can mean the difference between saving your website after a hacking attack, a software conflict, or any of the many other reasons your site may one day decide not to function properly, and having no hope of restoring it. With every plan we provide daily or monthly backups of your important data and website design, so you can have peace of mind in the knowledge that your website is safe.
SECURITY MONITORING (TIERS 1, 2 & 3)
Even with the best security software system in place, you run the risk of being attacked by cyber threats. We perform daily scans of every file on your website for early detection of malware, phishing attacks and modified files to ensure your website remains healthy.
UPTIME MONITORING (TIERS 1, 2 & 3)
We install software that will immediately notify us if there is an issue with your website or the server in which it resides.
CLIENT REQUESTED CONTENT UPDATES (TIERS 2 & 3)
Includes simple text and image updates and additions. Up to 5 requests per month with plan II and Unlimited with Plan III. Completed within a 24 to 48 hour turnaround.
PRODUCT ADDITIONS (TIERS 2 & 3)
Keeping your eCommerce store up-to-date with new products can be a daunting task. We will add your new products, including description, price, images and product variables for you, so you can focus on the important stuff.
EMAIL SUPPORT (TIERS 1, 2 & 3)
Submit a Support ticket and receive a response within 24 hours.
PHONE SUPPORT (TIER 3)
Call during business hours to speak to a live support rep.
SEO (TIERS 2 & 3)
SEO stands for “search engine optimization.” In simple terms, it means the process of improving your site to increase its visibility when people search for products or services related to your business in Google, Bing, and other search engines. The better visibility your pages have in search results, the more likely you are to garner attention and attract prospective and existing customers to your business.
MALWARE PREVENTION / FIREWALL (TIERS 2 & 3)
We work diligently to assure you website stays in clean, working order. We run daily scans with sophisticated malware detection software and install a firewall to keep threats out. We will immediately send you a report containing a list of affected files if malware is found.
BUG / SOFTWARE FIXES (TIERS 2 & 3)
From time-to-time software updates or changes can cause website instability or even cause an event that will cease functionality of your website. We will debug and investigate the problem and fix it.
NEW PAGE ADDITIONS (TIER 3)
We will create new pages at your request and add those pages to your current navigation menu for access. You provide the text, images and and other contextual content and we will design the new page for you.Up to 5 new pages per month. (Additional pages at $39 per page)
WEBSITE RELATED GRAPHIC DESIGN (TIER 3)
We’ll create website-related graphics like promo and sales banners, rotator banners, and more! Projects have to be website-related. Up to 5 projects per month included In Tier 3. The most cost-effective way to have your own personal graphic designer on staff.
IMAGE RESIZING (TIER 3)
For images to be optimal for web viewing they should be sized appropriately. Images that are too large can bog down and cause your website to be slow. Product images look best when they are uniform in size, so we will resize your images so that they are the optimal size for both speed and design.
WEBSITE RECOVERY (TIER 3)
Even with the best security systems in place, your website can be compromised or lost due to unforeseen circumstances. We will restore your website from the most recent backup to assure that any data loss is minimal to none.
